Privacy

What we receive, and what we do with it

You entrust us with working meetings. Some are routine; others are anything but. This page states exactly what comes to us, where it goes, how long it stays, and what we refuse to do. No empty phrases: every sentence below corresponds to a line of our code.

Version of August 6, 2026.

In short

Your meeting audio is erased as soon as the transcript is obtained. It is never public, never reachable through a guessable address.
We receive no copy of your minutes. They go to you, and to you alone.
We sell nothing, share nothing, and show no advertising. Our revenue comes from what you pay, not from what you say.
No trackers, no advertising cookies, no audience measurement. A single cookie: the one that keeps you signed in.
To request deletion, just write to support@lerapporteur.com. No justification required.

Who processes your data

Rapporteur is a service operated from Kinshasa. It is your single point of contact for any question about this page.

Address: 22 bis Ndjoku, Ngaliema, Kinshasa, Democratic Republic of the Congo
Email: support@lerapporteur.com
Phone: +243 818 452 193

Your meeting audio

Your browser records two tracks: the sound of the meeting and your microphone. They are uploaded directly to our storage space, with private access. No public address is created, and the file name cannot be guessed.

To transcribe, our provider needs to read the file. We issue it a signed address valid for six hours, which expires on its own and grants access to that file only. No one else can use it.

As soon as the transcript is obtained and safely stored, the audio is deleted. An automatic sweep runs every night at three o'clock and deletes any recording that has survived more than twelve hours — the case of an interrupted job, for example. That is a safeguard, not the rule: in normal operation, the audio lives only as long as the transcription.

The Windows app follows exactly the same rules. It records only when you start a recording, and stops when you stop it — never in the background. During a recording, it captures the microphone and, depending on the mode you choose, the sound played by the computer (your Teams or Zoom meeting, or a meeting you play back) — close your other sound-producing applications to capture only the session. The audio stays on your machine during the meeting, travels encrypted to our servers when uploaded, and then follows the same path as the online version: deletion after transcription, transcript kept for seven days, minutes delivered by email. The app reads no file on your computer and keeps nothing after the upload.

The transcript and the minutes

The text of your meeting is used to draft the document, then to format it. The minutes are sent to you by email, at the address you provided.

We keep the transcript for seven days, for one reason only: if delivery fails or drafting is interrupted, we can rebuild the document without asking you to record your meeting again, and without charging you a second time. After that, it is deleted automatically. We do not read it, unless you yourself bring us a problem with a specific meeting — and in that case, that one only.

The finished document itself is not kept: it is produced, sent, and no longer exists on our side.

Your account

You can sign in with Google or with a temporary code received by email. We create and hold no passwords. In the first case, Google sends us only your address, your name and a technical identifier. In the second, receiving the code proves that you control the address. We have access neither to your messages, nor to your documents, nor to your calendar.

Attached to your account, and nothing else:

your address and your name, to recognize you and write to you;
your meeting report balance and your purchases, to know what you are owed;
the date and duration of your meetings, for the tally — never their content;
if you belong to a company subscription, the company's name.

A company subscription administrator sees who uses the service and how many meeting reports have been consumed. They see no minutes, no meeting title and no content — no more than we do.

Payment

Depending on the payment method used, we keep the amount, the date, the plan purchased and the transaction reference. When payment is made by bank transfer or by mobile money, you send us a proof of payment: it is used to credit your account, then it is deleted as soon as the order is confirmed.

We hold no bank card numbers. Accounting records — amount, date, buyer's identity — are kept for as long as the law requires.

How long

After the meeting ends and the recording has fully uploaded, the minutes arrive usually within 15 to 45 minutes. For a long session or when the service is in heavy demand, allow up to 90 minutes. This timeframe is indicative: a slow connection can lengthen the initial upload.

Data	Duration	Then
Delivery of the minutes	Usually 15 to 45 minutes	Up to 90 minutes for a long meeting
Meeting audio	For the duration of transcription	Deleted; 12-hour safety sweep
Transcript	7 days	Deleted automatically
Minutes	Not kept	Sent, then erased
Proof of payment	Until confirmation	Deleted
Account and balance	As long as the account exists	Erased on request
Accounting records	Legal retention period	Archived, not used

What we do not do

We do not copy ourselves on our clients' minutes.
We do not sell, rent or trade any data, to anyone.
We do not use your meetings to improve our tools or train a model.
We show no advertising and do no profiling.
We do not track your browsing and do not measure your audience.

Your rights

You can at any time ask to see what we hold about you, have it corrected, have it erased, or obtain a copy of it. You can also withdraw your consent and close your account.

One address for all of this: support@lerapporteur.com. We reply within eight business days. No justification will be asked of you, and exercising these rights is free of charge.

Closing your account erases your data, except for the accounting records the law requires us to keep.

Cookies

A single cookie is set, when you sign in: it remembers that it is really you, and nothing else. It is technical, essential to the operation of the service, and disappears when you sign out. No advertising cookie, no third-party tracker, no audience measurement tool is present on this site.

Security

Exchanges with the site are encrypted end to end. Audio files are stored with private access and can only be read through a signed, time-limited address. The access keys to our providers appear nowhere in the pages you visit.

No system is infallible. If a breach of your data were to occur, we would inform you directly, telling you what happened and what we are doing about it.

Changes

This page may evolve with the service. Any change that would reduce your rights or extend a retention period will be announced to you by email before it takes effect. The date at the top of the page indicates the latest version.